Terms & Conditions

Payment

  • All payment made is strictly non-refundable or transferable.
  • A deposit of one month’s fees $70 must be paid, all payments made are strictly non-refundable and it can be used as a one month’s notice, if withdrawing.

Account details

You can choose to pay your swimming fees in cash or by internet banking transfer:

POSB SAVINGS ACCOUNT
249-38535-2

If by internet banking transfer, kindly notify XSA Swimming Academy upon successful transfer and keep the receipt for verification purposes.

Group Lesson

  • There will only be four lessons in a month regardless of the number of weeks.
  • Group lessons fees are payable on the 4th week of the month. Payment card will be issued on the 3rd week and to be collected on the 4th week, together with the fee of $70/- per student.
  • There will be no compensation or make-up class for students who are absent for any reason or swimming pool is closed due to lightning alert. Make up lesson will only be arranged if coach cancels the class himself or herself.
  • There will be no lesson during public holidays. There will be no lesson on the fifth week of the month (E.g. 29th, 30th and 31th of each month).
  • All students are required to pay their own entrance fees to all public swimming pools.

Private Lesson

  • All four lessons have to be consumed within one month from the first lesson.
  • Students are required to inform the instructor one day in advance if they wish to cancel the swimming lesson, after which make up lesson should be arranged in favour of the instructor’s schedule.
  • Students are required to register our instructors with their residence management.
  • Students are required to inform our instructors of any rules and regulations or operation hours of the swimming pool.

Public Holidays

There will no swimming lessons during gazetted Public Holidays.

  • All Public Holidays
  • New Year’s Eve
  • Chinese New Year Eve
  • Day 1 to Day 5th of the Chinese New Year

Swimming Equipment

Students are required to wear our swimming caps at all times during lesson time

Temporary Discontinue

Students are required to pay the fee to reserve the time slot, in the event they need to discontinue their swimming lessons temporarily for own reason or on holiday. Failing to do so, the swimming instructor reserves the right to give the slot to other students.

Refund Policy

Refunds will be granted at the sole discretion of XSA Swimming Academy. No refund will be given after one week from the first lesson.

Responsibility

We will not be held responsible for any claims arising out of any injury, damage or loss of life while attending this course and this includes all cost and expenses incurred as a result of such claims. XSA Swimming Academy reserves the right to alter terms and conditions without prior notice.